SUPPORT AS STRONG AS STEEL

Total Coverage

In the demanding world of steel doors & frames, Steelcraft is committed to providing you excellent customer service, continuous support, and a partner you can trust.  Our dedicated Customer Care and Technical Service staff, along with a nationwide sales team will ensure you are covered, every step of the way.

Customer Care

For customer support, contact Customer Care at 877.671.7011 or support@allegion.com.

Technical Product Support

For technical support, contact Product Support at 877.671.7011 or Doors_Frames_TechProdSupport@allegion.com.

Sales Support

To easily locate the Allegion regional sales office nearest to you, use our Sales Office Locator. 

Additionally, Steelcraft offers regional specialists in hollow metal, able to lend their expertise where you need it most.

 

Hollow Metal Regional Specialists

West Region

Mike McKay

801-367-3320

mike.mckay@allegion.com

Northwest

North Central

N. California

S. California

Mountain States

Southwest

Central/West Region

Jon Miller

469-642-9617

jon.miller@allegion.com

Central

N. Texas

S. Texas

 

Central/East Region

Steven Hugueley

731-358-8046

steven.hugueley@allegion.com

Michigan

Midwest

Chicago

South

East Region

Steven Puleo

727-515-5282

steven.puleo@allegion.com

New England

Metro NY

Mid Atlantic

Carolinas

Florida

Latin America

Caribbean

REQUESTING ESTIMATES & PLACING ORDERS

List Price Estimating

Blue Ash and West Coast Service Center
Steelcraftestimating@allegion.com

OEW (Order Entry Works) Electronic Ordering

Steelcraft offers an electronic ordering system to allow for multiple advantages:

  • Eliminates orders being held in processing
  • Drastically reduces questions on orders
  • Improves productivity at the Distributor level
  • Provides immediate “confirmation” of order received

OEW ordering is available at Blue Ash, Kansas City, & Chino locations. Speak to your Allegion sales representative for details.

Manual Ordering

In place of OEW, you may submit orders to Chino or Blue Ash through the fax or emails listed below:

Steelcraft Main Plant (Blue Ash) - Fax: 800.356.7178 or Email: Steelcraft_Order_Entry@allegion.com
West Coast Service Center (Chino) - Fax: 888.485.4747 or Email: SteelcraftOrderEntryChino@allegion.t Coast Service Center (Chino)

Warranty Claims

Republic and Steelcraft Limited Warranty

Authorized Seller Program

Other Helpful Tools

Allegion 360 Portal

Marketing Resource Center

 

ADMINISTRATIVE OFFICES

Allegion Administrative Office

11819 N. Pennsylvania St.
Carmel, IN 46032
allegion.com/us